Indane Gas — indane gas subsidy refund has not been credited in my sbi account

Address:

530044

Hi,
That my mother-in-law named by Maddi Kanaka Rathnam (Relation with the indane gas connection holder) was in possession of lpg connection from m/s. Tirumala gas service (Name of distributor of omc) vide sv no. [protected], and consumer no.[protected].
We would like do draw your attention, about the fact, that I am not getting our LPG subsidy refund, in my Savings Bank account, of State Bank of India
We have already linked our Aadhaar number with our above SBI account.
We have submitted all respective documents to the distributor.when we complain to costumer care no on the above matter the costumer executive is saying that our bank account is not adhar linked .in this situation what can we do.please help us for this issue.Request you to kindly check and confirm the reason and take necessary action and credit all pending amounts. Looking forward to an early closure of my grievance and a confirmation letter from you soon.