[Resolved]  Indane Gas — No LPG subsidy creadited from 1year

Address:

Nagpur, Maharashtra, 441203

My grandmother (Shakuntala N Barapatre) having Indane gas cylinder from Agency Shree gas & Domestic appliances (132360) at umred district Nagpur.no subsidy created in new account from last 1 year.
Consumer number is 18234.she is approx. 70 yrs old & visited to agency office for more than 5 times & no proper response from them. they suggested to check with union bank & again she went to union bank for more than 5 time & they said there is no issue from them & asked to check with agency again. in short only ZULAO.
earlier she had joint account no ([protected]) & post my grand father expire & bank asked to open new account ([protected]) which is linked with aadhar card number[protected]. also her NIRADHAR money is created in same new account but still agency & INDANE GAS customer care executives asked to check with bank only. which is pathetic.
moreover I have personally visited to agency office before 2 month & met with owner Mr. Paunikar & he assured same will be get resolve in next 8 days & logged TT 139420 to Customer care which is still unanswered. now as per him bank asked to open again new account without any reason.
I have also tried to call Customer care approx 5 time & as usual there response was very pathetic & irresponsible.
hope we will get proper response soon. if same not get resolve we will logged complaint in PMO.

Thanks & Regards
Sachin Bhiwapurkar
[protected]
Mail ID :[protected]@gmail.com