[Resolved]  Indane Gas — non-receipt of subsidy even after 3 months wait and several letters

Address:

Hyderabad, Andhra Pradesh

I am indane gas customer at Madhavi gas agency - shaikpet. My consumer number is 108299. I registered my aadhar card and bank account details long before I booked gas. I received gas on 20/10/13 and I paid rs 1030 for a bill of about 1000rs. Till now - 3 months - I have not received my subsidy amount into my bank account. I waited patiently for 15 days and then called Madhavi gas agency - they did not pick up calls. Then went to Himayat nagar office twice with written letter and contacted them on phone several times, yet they have not credited the subsidy amount. IT IS MY EXTRA MONEY THAT I PAID THEM ON 20.10.13, WHICH THEY HAVE TO PAY ME BACK. THEY ARE NOT PAYING FROM THEIR POCKET OR MADHAVI GAS AGENCY'S POCKET. IF YOU ARE INCAPABLE OF PAYING BACK THE EXTRA MONEY YOU HAVE COLLECTED, WHY EVEN COLLECT IT AT FIRST PLACE, JUST GENERATE BILL FOR THE EXACT AMOUNT OF THE GAS ? WHAT IS THE USE OF BELIEVING YOU AND GIVING EXTRA MONEY - MY MONEY IS AT STAKE, TIME AND ENERGY IS WASTED RUNNING AFTER YOUR OFFICES. YOU BETTER RETURN THE EXCESS MONEY YOU HAVE COLLECTED FROM ME IN THE NAME OF SUBSIDY AND STOP CHEATING CUSTOMERS BY SAYING VAGUE ANSWERS OR DODGING THEM. I say again - I AM ASKING FOR MY MONEY THAT I HAVE PAID THEM IN EXCESS IN NAME OF SUBSIDY AND THEY ARE NOT DOING ME ANY FAVOUR. RATHER I AM PUT AT DISTRESS AND NOT EXPECTING A SINGLE PAISE INTEREST FOR THE EXTRA MONEY I HAVE PAID THEM 3 MONTHS AGO !! Lakshmi Hyderabad