Indane Gas — Painful service, delay of cooking gas cylinder, and porters arguing for tips.

Address:

Kolkata, West Bengal

Respected Officer, For the last 8 to 10 months, it has become a normal practice that cooking gas cylinders are delivered unless 1 or 2 complaints are booked against them and that delivery too after 28 to 30 days from booking date. The porters are arrogant and argues on demands of extra tips. What is the solution to this and how and when ?? Same this month, already 22 days had passed and still cylinder is undelivered and over the phone Distri. said booking cancelled; whereas, online details are "Cash memo generated" with refill booking no. 900322. The distri. promised delivery in next 2 days on 25/May/2015 which they didn't keep. Now I do not have enough fuel left in my last-second cylinder. Please, help me by taking necessary actions as URGENT and arrange to smooth delivery of the cooking gas cylinder from now on. My other details are as following: Consumer Number : KD 24291 Distributor Name : Karco Distributor Thanking you in anticipation, Yours faithfully, T Banerjee