Indane — Non-delivery of LPG on cancelling order suomoto

Address:

Howrah, West Bengal

My LPG ID is[protected] I had booked for LPG cylinder on 30.11.2014 vide booking no.647639. my distributor is Modergas Agency, at Bally Howrah. As per practice, my gas is delivered after more than one month from booking date. Accordingly, I was waiting for one month. Since upto 16.1.2015, I did not get gas I called at IVR No, [protected] & learnt that my order has been cancelled. It has also been learnt that gas booked upto 07.12.2014 has been delivered by distributor. I did neither receive any message nor any call from my distributor. Since, more than one month has passed I, being a serving woman, am facing much trouble. I contacted my distributor for supply of gas. But they refused to supply gas and directed me to book again on 16.1.2015.So, I was compelled to make another booking no.66519 on 16.1.15. Please look into the matter and direct my distributor to supply me gas at an earliest date. Ranjita Das. [protected]