Indane — Non delivery of refill

My Consumer number is 9929196. I have booked my Refill on[protected] at 19:46. My booking reference number is 426235. I have received an SMS on[protected] at 8:52 that my refill has been billed wide cash memo [protected] and has been delivered. The Gas Agency Shone Indian Gas at Kongorpilly(Karingathuruth) has delivered the Refill to my nearby houses on[protected], but has not delivered the same to me. I have enquired the reason with the agency, but their response is very bad. They have given my refill to someone else and collected more money from them. This is their usual procedure and I have made complaints against this agency many times. So I humbly request you to make an enquiry against the malpractice and punish them.

Thanking you
Yours faithfully


Sudheer Kumar C.A

It not the best but working

I am not getting refills at home. Supply is not available at dealer office also. I have to physically chase the delivery vehicle after repeated phone calls to get the refill. If I can not chase and find the vehicle on the day of bill, next day the bill is cancelled giving more trouble in getting the refill. This has been given as complaint (Docket No. 1642904.). The response is that I have to get the cylinder in home. But nothing has happened. Still I am waiting for refill. Bill was prepared and being cancelled.

Dear sir delivery against my booking made on 19.03.2015 has not been received till date even after 15 days. The reference no if booking is 515723. Kindly direct the concerned to effect the delivery immediately.

With regards

Kartar singh
Lpg no. 6472

In kodungallur, Indane gas distributor is unable to supply gas refill even two months after booking. The booking cleared as of today (19th May) is upto 28th Feb. If the distributor is unable to supply refills in time, IOC should make alternate arrangements as thousands of consumers are facing the hardship in Kodungallur (Thrissur District, kerala)

I have booked for Refill cylinder on 31.05.2015.My consumer No.is CX11593281 of Sri Vishnu Gas Agency, Bangalore. but the booking got canceled on 08.06.2015 with out any attempt of delivery.Please take necessary step so that we can receive the gas as soon as possible...I got my previous refill as well after multiple follow ups and phones calls even to the delivery boy, at the end of which he did not even provide me with a bill, how ever i could manage to get a refill.

Thanking you