Indane — non delivery of refill cylinder

Address:Kollam, Kerala

Last cylinder received on 18.02.2014. New Booking done on 12.03.2014 (ie.after 21 days as insisted by the agency personnel).Till today (ie.09.04.2014)no cylinder was received even after 28 days. Name of the gas dealer is Mini gas agency, Kundara, Kollam ; Kerala. Customer name is Annamma John and customer No. is 46235. Booking No. is 142770. Phone Complaint already done on 04.04.2014 and complaint code is 1384879.
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Dear Sir I had booked for refill on 13-Sep-2014, today is 5th oct-2014 till now it is not delivered The details are as follows Agency : LATHA Agencies, Ambalapuzha. Refill Booking reference no :216176 (SMS received on 13-Sep-2014 04.47PM)
gas cylinder last supplied on 22 August 2014.
I booked refill cylinder against connection no. 5662 registered at C.Lal & Sons Kashmere Gate Delhi-110006 booking confirmation no. 451689. A complaint was made on 10.02.2015 and complaint registration no. is 1876378.

I regret to inform that since more than 23 days have passed for booking and 8 day's time has been elapsed, but I am still waiting to received my refill cylinder.

Please look into the matter and do the needful without any further delay.
Respected Sir,
I have Indane LPG connection in the name of SANDHYA KAR with your authorised Distributor M/s. Halisahar Gas Service, Station Road, Halisahar, 24 Parganas (N), West Bengal. I got a Consumer No. CX19081434 on 20.3.2015. I booked a refill on 22.3.2015 against your Ref. No.796623. I am so unhappy with your service because I have not received the refill till today. Please inform me the reason behind this delay. From last two Months I have not gas in the cylinder. Your Distributor does not attend phone calls.


My Registered Mobile No. [protected]
E-mail:[protected]@gmail.com


Waiting for your reply


Thanks

Sandhya Kar

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