Indane — Non deposit of my Gas Subsidy.

Address:

Mumbai City, Maharashtra

This is with reference to my Indane Gas Subsidy. Twice I got my Gas cylinder refilled in 6-7months. I expected direct credit of my Gas subsidy twice till date but all in vain. Called up many times to our gas agency for the information / reconfirmation of the subsidy but response was neutral. I provided them with my account details again & again to recheck but their reaction was too shocking saying that we are not responsible for your subsidy credit in your account. 2nd day when I called up they refused to attend the call saying that we never informed them earlier about our subsidy issues. Again on pleading to please check for our account no. details ….. she informed that the account no. was mentioned as [protected] ( incorrect no. ) instead of [protected] ( correct no. ). Requested them to rectify the same immediately & process for our subsidy. Shocking is that after a week we receive a message on our watchman’s no. ( who might have given the no. just for contact as he was following up for the subsidy with the gas agency ). The message was as : “ Transfer of LPG subsidy Rs. 165/- failed with your Account No. xxx0277 in Bank of India. Please contact your Bank / Distributor / Call Centre[protected]”. Now this is truly carelessness which is not at all acceptable. Kindly get the issue solved at the earliest by getting our Account no. rectified & updated & also please get our 2 outstanding subsidies credited in our correct account no. [protected]. Details of the Gas agency & account no. as given below for your kind reference & action initiation. Consumer No. : 18957 My gas agency details are as given below : M/s Anushka Indane, Shop No.F006, Ground Floor, Nerul Railway Station Complex, Nerul ( W ), Navi Mumbai – 400706 Tel. : 27722076 / 27718225 My account details are as given below : Account No. : [protected] Account Name : Mr. G.K.Gopinath First Gas refilled on : 16.04.2015 Second Gas refilled on : 16.07.2015 House address : INNOVATIVE PALACE, Flat No.302, 3rd Floor, Plot No. 157, Sector-44, Next to BOI, Infront of Muthoot finance, Seawoods, Nerul – 400 706 Mobile No. : [protected] Email id : [protected]@yahoo.com Expect your IMMEDIATE ACTION INITIATION & REVERT. Regards, G.K.Gopinath