[Resolved] Indane — Not got Cylinder against booking (Indane) | |||
I am having compliant for Indane Gas. My name is stalin joseph and Indane gas consumer no. is : 77335 and the distributor name is SRI Kalarani Gas Agencies, Chennai. I have submitted my document to reactivate my account before 15 days. When i submitted the documents in person, they said they will do it 2 days but they didn't activate as promised. Whenever i call they would say, will activate now.. Will activate now...same answer for 15 days. Finally my consumer number is activate last friday (21-Nov-2014). I book cylinder through IVRS and got the booking reference number as : 389515. And i got message today[protected] saying that "Your refill booking 389515 stands cancelled". I called the distributer and again asked they said account is deactivate with no reason. And they said, they will activate again today[protected]. when i called them to confirm this, they said it was activated. But I called IOC customer care and asked the for same whether my account is activated or not. IOC said, It was not activated Yet. So simply the distributer is playing with me and lying like anything. What is there for them to say truth or action condition of my account. I have waited for long time..they are giving always false message. Kindly do the needful and resolve my issue. Was this information helpful? | |||
Complaint marked as Resolved
I went and met the distributer once again with necessary documents and explained the condition of the account.
As of now, they delivered the cylinder and the account is activated. I don't know what will happen for next month. | |||
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+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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