[Resolved]  Indane Oil — Domestic Cylinder Delivery Pending Till 23 Days From Booking - (booked on 24.07.2014 and yet to receive the same)

Address:

Kolkata, West Bengal

Dear SIR's,

My-self PAMPA CHATTERJEE and my consumer number being 14113. I have booked a cylinder on 24.07.2014 under the booking reference number 673799 . On 25.07.2014 I have receive the 1st cash memo number [protected]. On 30.07.2014 I have receive an sms as cash memo number [protected] cancelled. On 09.08.2014 I have receive one another sms as cash memo number [protected] cancelled.

As per your automated booking system through registered phone no. - I have continue make try to book another booking but get refuse and again and again listen "on 24.07.2014 you have booked under the booking reference number 673799 and bla bla bla...", then I have make a complain to the toll free number[protected] and they had suggest me to contact with the distributor point.

Personally visit to my distributor point "Sonarpur Gas Service, H C Chakraborty Sarani, Khiristitala Ndp, Sonarpur, Kolkatta-700150, West Bengal, contact number[protected] they have given the new cash memo number [protected] and confirm the delivery on the very next day with the delivery man's phone number. After that day till date I have not receive my delivery after 27 day of my booking.

We have not able to book the new cylinder also - how we run our cooking process and live-on. How they can show these type of waste and nasty irresponsibility with this type of emergency product. We forced to pay the excess amounts of Rs. 30.00 to 50.00 as per the TIP to delivery man to receive my cylinder at my door-step. After words we have neglected to receive the delivery.

Therefore requested to you please make a suitable system beginning from booking to delivery and bound all the distributor in this tight system and help us out from this type of serious and created crisis.