Indane — Poor Service condition

Address:

Ghaziabad, Uttar Pradesh

Customer Service at "Captain Gas Service" -dealer of Indane is of worst standards. Customers are harassed by not providing right information. It takes 2-3 months to transfer a gas connection. Customer service counter is so crowded it make virtually impossible for people to get their turn. Office working hour is only for 1 hour in a day i.e., 4:30-5:30PM and poeple are forced to take leave from office. Customers are called multiple times due to inefficient processes and mismanagement. Those who are uneducated suffers the most and as have no idea of the working, assumes their dominance over them and dont raise a voice because of fear of further harrassment.