Indane — refuse to delivery

Dear Sir. As i am located in sonepat haryana state..my current location in verdhman gardenia sector-10 village rai pur. in my document my add. is set-12, as new add. is already updated with my agency. but problem is that agency refused to supply at my new add. pl. look into this & do needfull at your end my consumer no. is 24941. name of agency-Arvind gas agency..kabirpur. sonepat