Indane — Subsidy related issue -33590

Address:	New Delhi, Delhi, 110017
Website:	Indane Gas Agency

On 11th March, 2016 night I had book LPG (Consumer No. 33590) on centralised number for refill of my subsidised gas cylinder. At 20.10 hrs on the same day, I received 2 contradictory SMS messages simultaneously on my registered mobile -- one confirming supply of LPG (vide ref. no. 630204) and the other thanking me for giving up my subsidy. I wonder how the second msg with regard to giving up my subsidy was sent to me. In this connection I wish to add for your information that I am a senior citizen with monthly pension of less than Rs. 20, 000 and am such entitled to the govt subsidy which I have been getting since the scheme was introduced. Since in that msg it was also stated that a representative of my gas agency (R.K. Agencies, Hauz Rani, Malviya Nagar) would be contacting to complete the other formalities. On th 12th instant I also contacted the Gas Agency (Ms. Soni) who told me that they do not have any information on the issue. Hence I am writing to you how erroneously subsidy withdrawal msg has been sent to me.

I shall be grateful if you would kindly look into this urgently and get the second erroneously sent msg withdrawn at your earliest convenience.

A line in confirmation will be highly appreciated.

Regards