[Resolved]  Indane — Underweight cylinder delivered.

Address:

Faridabad, Haryana

Consumer No- 26780 Name - Radha Yadav Address- 194/1, Panchsheel colony- I, Faridabad, Haryana. Agency - Mohan & Mohan Dear sir/mam, This is to inform you that the cylinder which has been delivered on 3/01/015 is underweight by 300g.I refuse to take the cylinder first time when he came with underweight cylinder by 2KG then he came with 1.5KG underweight cylinder again I refused, but third time he came with 300g underweight cylinder then i had argument with him which is explained below. I had put a complaint regarding the same issue with concerned authority of my agency earlier as well but their response is null. They say that it is to be reported not to us, it is the fault of company itself, company does such forgery, only company sends underweight cylinders we do not cut the weight down. If we(delivery person) are to cut the weight down, we wont cut it down by 300g because thats to small for us, we cut the weights down in KGs not in grams. The delivery person says that "Chalta hai bhaiya Itna to chalta hai" and "1 ya 2 kg ki hum gaurantee hani le sakte". This is to understand that the end consumer pays full amount for what is written of delivery sleep not for underweight cylinders. Neither delivery person comes with weighing machine nor does he go by the instructions of INDANE oil corporation ltd. If no action been taken on such issues then authorities should not make such rules and regulations and out rightly all agency and each delivery person should be instructed to deliver empty cylinders only that shall serve the purpose of such person who act like delivery person. Two photos are attached 1). when delivery person going back with underweight cylinder and 2). cylinder with 300g Ref no 474501 Refill Booking no [protected] Email Id : [protected]@gmail.com Mob no : [protected] Sincerely Yours