[Resolved]  Independent TV Dth — unavailability of channels

Address:	H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai Mumbai - 400710 Maharashtra (27), 400710
Website:	www.independenttv.in

Almost from 2 months, all channels of Zee & Colors TV have been unavailable in the name of some technical issues (which need maximum 1 week to be solved). Whenever I made a complaint against this to the customer care, I always used to get apologies and no reasons were provided to me in spite of demanding it for many times. I've purchased the Freedom Pack, which provides all channels(HD&SD) for 1 year. In the name of TRAI, almost more than half of the channels has been cancelled by them and being a consumer, I must be provided the compensation for this deduction. Whenever I placed a call for the exact date when this will stop, they used to give me a date after 20-30 days. Recently, they assured me the date, 25th of May. Today is 26th and still there's no action. I recently placed a call but the agent didn't gave me any response and simply ended the call by himself. This is unfair for every consumer who owns an Independent TV DTH. Please take an immediate action on the company and the faculty as the validity is going to end soon but still my money is wasted as I didn't enjoyed the service.