Sir
Maine november me independent tv install karya tha. Us samay mujhe batya tha ki 1 saal tak free subscription hai with hd channels. Lekin march se hd channels ke saath anya channel band kar diye gaye hai aur tara ye diya ja rha hai ki trai ke aadesh hai. Jabki jaha tak meri jankari hai trai ke regulation se pahle maine plan le liya tha isliye uspe ye niyam nhi lagoo hoga as per trai guidelines. Magar mere channel band hai.
Kuch dino se technical issue ke naam se star ke bhi channel band kar diye. 3 din tak baat hui roz 24 ghante ka samay maangte hai lekin avi tak sahi nhi kar paye. Ab to call bhi nhi lag rahi hai unke customer service no. Par.
Mere mukhya issue hai-
1- mere band channel start ho aur nhi ho sakte hai to mujhe trai ka rule regulations ka para no. Clause bata de ki kaha likha hai?
2-star ke channel turant shuru kare.
3 - customer care par no. Nhi lag raha hai.30 min. Tak hold rakha jaa rha hai fir bhi baat nhi karwai jaa rhi. Ise thik kare.
Complaint/service request no.[protected] days ago complaint but till not solve).
Plz help us.
From
Praveen pratap
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