Independent TV — irresponsible and worst service

Independent tv stopped all star channels and some more channels which are in package and they are not responding, there is no way out you can contact them, customer care is not reachable, on e-mail they are not used to respond. These people are looting innocent customers money and providing worst ever services. Why trai is not closing companies like independent tv. Please do needful and take strong action against them, provide justice to its customers, please take immediate action