Independent TV — my plan is not working and closed all channels

Address:

Yadav Lodge karundi bhu, Varanasi, Uttar Pradesh

I have selected one year plan and already paid 3600 for my connection which 1000 rps more. And from last month there are non of single channel streaming in my tv. What kind of fault i have done while on last telephonic conversation as soon as possible you send your employee for my satellite. But since 1 month no one is coming. I have already complained for 1009 extra payment to. But there is no good service and non of single complain has been resolved...