[Resolved] India Gifts Mall — non delivery of item

vishalshivali

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500010
Website:	www.india-gifts-mall.com

Order no 31086... I had ordered rakhi to be delivered at australia on 19 aug 18.. And had paid 665/-through my credit card.. Rakhi not delivered till date.. I want severe action against this firm.. No response from them... I have tried contacting on their customer care no [protected]... Ring goes no one picks up... Strict action against this online shopping site

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Oct 3, 2018

Complaint marked as Resolved

India Gifts Mall customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2018

India Gifts Mall Customer Care's response Dear Customer,
Greetings
Kindly note that you placed your order on 16th April
We shipped your order on 17th April through Blue Dart courier.
Our Normal delivery terms for this product is 7-12 working days.
Your order left Singapore on 22nd April.
No further status is available on courier website https://webtrack.dhlglobalmail.com/?trackingnumber=INABP[protected]
We are making complaint to blue dart.
Kindly cooperate with us till then.

BLUE DART
Kindly look into this and expedite delivery/refund.

Items from your order has been shipped. The details of the shipment are as follows:

Courier Used : BlueDart DHL eCommerce
Shipping Date :[protected]
AWB Tracking Number : [protected]
Tracking Website : https://www.bluedart.com/

Product(s) you have ordered has terms for delivery within 7-12 working days. Kindly cooperate with us.

You can track the international movement of the parcel after it leaves India on https://webtrack.dhlglobalmail.com/ with tracking number INABP[protected]

Tax & Duty:

http://www.india-gifts-mall.com/duty-tax-page-371

Thanks & Regards
*India Gifts Mall*
website: www.indiagiftsmall.com