[Resolved]  India Infoline Finance [IIFL] — Home loan Cheated by IIFL over 1+ year

Address:Noida sec 16

Hi,

I am very frustrated and feeling harassed with IIFL services.

I had two loan accounts 863802 & 864126.

Migsun raised demand of 739234 on dec 22 and the same has been released from your end on jan 23 a amount of[protected] excess amount released from your side without my consideration).

I am following up with migsun to provide the receipt of the same amount but they are saying the amount is not validated from IIFL end.

Gurpreet is the account manager who releases the amount following up with her but she is not responding on mail & call and said to connect with migsun.

Gurpreet & iifl team cheated me for the last one year with builders also involved.

My simple question was if payment is not received from the builder and why IIFL takes interest from last one year and if payment made on builder account please share the receipt that you received from builder end.

Now Migsun is not providing me the flat and simultaneously iifl is charged interest and no one is listening in iifl.
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Apr 21, 2024
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Feb 20, 2024
Updated by clshukla2
My complaint is not resolved why it is showing mark as resolved
Verified Support
Feb 23, 2024
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Sapna
Feb 26, 2024
Updated by clshukla2
Already done they are not provide any update.iifl involved malpractice and cheating with customer. I want resolution here all comes in your bin don't misguide me already 14 months you done it
Verified Support
Mar 19, 2024
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
Amruta
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