[Resolved]  India Island Tourism — Refund and booking.

Address:Tirunelveli, Tamil Nadu
Website:Www.indiaislandtourism.com

Me and my friend [name removed] have Transfered 26k each for the Andaman package, one side ship and one side flight. They could not confirm us on the dates they agreed. We asked for a refund. Till today they are giving daily excuses and no refund. And also no confirmation regarding tickets till date. I think serious action should be taken. If any one of you is facing the similar issue I request them to whatsapp me on [removed]. Can't let people fool us.
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May 24, 2017
Complaint marked as Resolved 
My Trip was successful and the money of my friend was refunded. But there is a long story for it. My ship was on Saturday and i got the tickets only on Friday noon. And they hired a local agent on Andaman only on Thursday morning (the day i arrived). Along with me there were two other members who booked the package but with cabin class for a higher price. The local agent was a nice guy (www.andamantrek.com). As Mariappan gave the money on last day, the Havelock tickets were sold out and we had to opt for Baratang (it was nice tho). My Flight was on Sunday and the ticket was booked on Saturday eve. May be i am one of the lucky guys who could complete the trip. Regarding my friends refund, Mariappan gave us a cheque (which i would suggest you to get from him), but the cheque bounced three times continuously.But we got the money during the 4th time. Again luck was with us. I would never suggest anyone to book trips from this agent. For Andaman, please book tickets seperately and find a local agent at Andaman, For Lakshadweep, there is an operator in Kerala (whom i think is good, but not sure). And for premium packages, book alone or from a registered agency after research and reading reviews. Mariappan is operating under the name SM tourism in koyambedu. If you are still facing the issue of refund it s better to take a trip to Chennai, meet him and get the cheque.
May 24, 2017
Updated by Appu V
My Trip was successful and the money of my friend was refunded.
But there is a long story for it.
My ship was on Saturday and i got the tickets only on Friday noon. And they hired a local agent on Andaman only on Thursday morning (the day i arrived). Along with me there were two other members who booked the package but with cabin class for a higher price. The local agent was a nice guy (www.andamantrek.com). As Mariappan gave the money on last day, the Havelock tickets were sold out and we had to opt for Baratang (it was nice tho). My Flight was on Sunday and the ticket was booked on Saturday eve.
May be i am one of the lucky guys who could complete the trip.

Regarding my friends refund, Mariappan gave us a cheque (which i would suggest you to get from him), but the cheque bounced three times continuously.But we got the money during the 4th time. Again luck was with us. I would never suggest anyone to book trips from this agent.
For Andaman, please book tickets seperately and find a local agent at Andaman, For Lakshadweep, there is an operator in Kerala (whom i think is good, but not sure). And for premium packages, book alone or from a registered agency after research and reading reviews.

Mariappan is operating under the name SM tourism in Koyambedu. If you are still facing the issue of refund it s better to take a trip to Chennai, meet him and get the cheque.

The detailed review can be fond on google maps.

Please be cautious.
Complaint comments 

Comments

Dear

I Pratap Thorat was booked 3 tickets for andman and transfer 10650. They will not transfer our money against cancellation i think its fraud agency. Govt should look into this.

Thanks and regards

Appu V's [Complaint's author] reply, May 24, 2017
Mariappan is operating under the name SM tourism in koyambedu. If you are still facing the issue of refund it s better to take a trip to Chennai, meet him and get the cheque.
I also face same issue ...
Indian island tourism name changed as SM Tourism located in below address.

SM World Tourism
No : 34/26, 1st Main road, Jai nagar
Arumbakkam, Chennai 6

If you go directly, you can get your payment as i did .
Appu V's [Complaint's author] reply, Jan 8, 2020
yes

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    Tirunelveli, Tamil Nadu, Tamil Nadu
    Tamil Nadu
    India
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