India Speed Post — Article not received

Address:

Kolkata, West Bengal, EW183345490IN

This is to inform you that i have posted an article via speed post on 13/01/2017 the consignment number of same is ew[protected]in. The current status of the consignment number "ew[protected]in" is showing as "bag despatched to mbc kolkata rms" since 24/01/2017. I have also lodged a complaint online. The complaint no is [protected]. But even after this the article did not get delivered till date.
The article contained a very important which needs to be delivered urgently. Therefore, i request you to kindly look into this matter seriously and do the needful so that my consignment get delivered at the earliest.