IndiaCakes.com — Delayed and partial delivery even after complete payment

No update was provided on 12th June when the cake and flowers were supposed to be delivered. If it was not possible to complete the order then they could have responded on same day and refunded the money.
Instead, I was asked for extra delivery charges of 275rs on day after the expected delivery. I sent a mail to cancel the order as it was already late and irrelevant.
Still, without any update to me, they sent a cake to the expected location. I consider this as fraud because I paid money for cake + flowers whereas only cake got delivered
Please respond ASAP
Order number: 22102113
Payment ID: [protected]