IndiaCakes.com — No pre informed delivery charges details: Misleading

Address:	Pune
Website:	www.indiacakes.com

This is in reference to the order 1729163 placed on 28.03 .22 at India Cakes website. The website showed no delivery charge for the normal delivery but later demanded Rs. 250 for the same. Customers should be pre informed about the charges rather than intimating it after receiving the money. I cancelled the order and even emailed the concern to them on the same day but have not received any response or my refund. I don't want the coupon as I am not satisfied with the services. The chatbot and helpdesk are even not helping me out. When I call the customer care they just disconnect the calls and on reconnecting they mention the reason as technical error. Pathetic service. I want my refund. Even the website also says free delivery charges PAN India.