IndiaCakes.com — Non delivery of cake

Today I ordered a birthday cake in the morning and it has not been delivered yet. I made a successful payment of rs 722.25 Yet They are asking for extra payment of rs 450 saying that address is too far. Haven't they saw the address before? They are ruining a person's special day . They are fraud. Worst customer service ever. No money has been refunded yet. I sent them an email but no response from their side. They are taking money from people and cheating them. I talked to one of their customer care executive but she repeats the same thing that address is too far. She ignores what I say. Please don't use this service. It's just a scam. I am writing this complaint to make people aware of such frauds of which today I had become a victim. And I want a refund as soon as possible.