| Address: | F7, First floor, North block,sacred world mall,411040,Pune India. Or 101 Krishna sagar residency,patolewadi,old PB road kohlapur, Maharashtra India. |
On 22nd of Nov, it was my birthday. So I ordered a red velvet cake(order id[protected] from this fraud website which looked genuine after reading their positive reviews (which now I am fully sure it's paid)
At the time of making order I chose normal delivery which shipping charges were free( I have full proof of it) But I was scammed as through mail I was told to make extra payment of 275 rs making an excuse that my place is too far( well my place was located in the city that too at the centre) So told them for cancellation and asked for refund. But the next day, I didn't get any email, message regarding the cancellation and the initiation of refund. I called them and they said that I would be given a coupon. I was shocked to hear it. They have me excuses by saying that they don't give the money back as it is in their policy. But while making order I didn't come across any such policy of theirs( I have full screen recording of their website) I checked every nook and corner of their website but nowhere such thing is mentioned. They cut my call. I called the several times but didn't picked up. I also send them mail but they ignored everything. I started shivering as I realised I have been scammed. I called them from a different no, they quickly picked up but when I started raising my issue, they hanged up. I tried many more times, they did the same. When I made a last attempt, as soon as they picked up, I cried and requested for the refund. I even had to request them to not hang the call. After raising my concern that executive agreed to refund my money. I received a mail later but was shocked to receive a coupon code. I had my exam the next day. I felt so much mentally disturbed. They ruined my birthday, my exam days. Their customer executive s are so much bad. The curse of people will definitely affect all of them. They thin that they would make money by fraud but they will receive severe bad consequences for harming people mentally. And even if I use that coupon to use my money, I am presently sure they will ask for 275 rs extra after making order and even if I pay that extra amount to them, there is no any assurance that they would deliver the cake as I have seen innumerable negative reviews for them that even after making whatever payment that tod you to make, they don't deliver the cake and when they call them, they hang up . So please I want justice. Please refund my money. I am a student. Had I been a working professional, I would have let it go but as of now money means a lot. Please refund my money.
Was this information helpful? | 
Post your Comment