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Indian Bank — Amount debited but cash not dispensed from ATM

I withdrew an amount of 500 rupees on26th Nov. The ATM did not dispense cash but the amount got debited from my account. Since then, i've been trying to get my money back 7 I haven't gotten a single response from any representative till now. Not a single person has addressed me.

Indian bank claims itself to the best 7th largest public bank. Absolutely a crap system they have in place for addressing customer complaints.
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    Indian Bank Phone
    +91 44 2813 4300
    Indian Bank Address
    PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, India - 600014
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