[Resolved]  Indian Bank — Money return from amazon but not reflecting in my bank statement.

On 25/12/2021 I ordered an item from amazon, i paid 963 using my debit card and money deducted from my bank.

But, I cancelled the order so, amazob returned my money. By, 30th december the money must reflected in my bank account. But, till today no returned money can be seen in my account. What should I do?
Amazon has given me return reference no to show the bank officials of my branch. I went there but they said they can do nothing and asked me to contact customer care of indian bank. But, they are saying contact to amazon.

This is a cycle going around me. Please check the matter. I will share my account no if required.
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Jan 7, 2022
Complaint marked as Resolved 
Yes my problem which is pending for long has been solved.
Indian Bank customer support has been notified about the posted complaint.
Jan 05, 2022
Updated by Raj Majumdar Social
Please contact me, i need the money in my bank account. 963 rs.
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Hello,

This is to confirm that refund for amount 963.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference # 636360

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount.  If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

I have received the message from amazon, please help me.

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