Indian Bank — Payment pending in account kanchan sharma

I had booked a parcel from myntra and cancelled it but refud not credited in my account. Myntra saying they had credited back vide reference no I.e 30005421362129162319304. But till date not credited in my indian bank account no I.e [protected] kanchan sharma. Amount of 2399 may please be credited in my account. It has been 14 days till now.