Indian Bank — Refund by Amazon not credited in my Account

I am a customer of Indian Bank, I have purchased some product in Amazon, due to some issue I had to return the product, hence, Amazon had initiated the refund of that product on 31/01/2022, the refund has been completed from Amazon side, the acknowledgement of the same was provide by the Amazon with Refund reference number but still the amount has not been credited into my account, I had raised this issue with Indian Bank Customer care Service, but my grievance was not resolved.

Below are few information about the transaction for your reference, added to this I have attached an Amazon mail screenshot which contains info about the refund.

Product purchased date : 27/01/2022
Refund Initiated Date : 31/01/2022
Payment Mode : Debit Card
Amount : 4189.00
Refund Reference Number : 75105172032001598312042

Kindly, credit the refund amount in my Account as soon as possible.

Thank you