Indian Bank — Theni Branch, Tamilnadu - Manager not let to start account for me because my nearest branch is not that.

Address:

Theni, Tamil Nadu

My native is Ambasamudram, 10 Kms from Theni. My nearest indian bank branch is Govindanagaram. 3 kms from my native.
Now I live in Theni for my son study purpose. This is 10 Kms from native.
I wanted to start online booking business in Theni. So contact Theni Indian Bank Branch to start a account.
But the Theni Indian Bank Manager denied to open a account for me. He says i must start my account only in my nearest branch. My aadhar card and voter id having my native address. So he said i must start only in my native. This is according to rules. Is it true. If he do like his how people open account in Indian branch.