[Resolved]  Indian Oil Corporation — Collecting extra money for the petrol filled at avm fuels

I am r.Srinivasan, residing at no 26 b/2, sengeni amman koil street, cts aprtment, maduvinkarai, guindy, chennai.600032. On 31.07.2014 around 8.00pm i had gone to avm petrol pump, at adambakkam and asked the service boy to pour 2litires of petrol and 2 oil. The rate for petrol is 2litresx 76.77 = 154.00 and for 2 oil rs.12/-. I have given rs.170/- for rs.166/-. But the delivery boy has not returned the balance amount of rs 4.00/- to me. So for one litre of petrol the avm petrol pump is charging rs.2/- extra .So far one load of 12000 litres of petrol they will be collecting 12000 litres x rs.2.00 per litre = rs.24000/- per load. Just you imagine for one month how many laks they will be charging extra from customer. The solution is they have to give the rs.4.00 to us or otherwise for rs4.00 they have to pour the petrol or otherwise they have round of the amount to next rupee value. As i am the secretary of the katpadi consumer protection society having the registration number of 16/2005 registered at vellore district, as a consumer i am filing this complaint to you. I hope you will take the corrective action with the avm fuel agencies, adambakkam chennai 600 088, and in future they should not collect more money from us, and they have to refund the excess amount to us. Kindly reply to this email, what the corrective action you have taken with the avm fuel agncy, adambakkam, chennai.600088. With kind regards.