Indian Oil Corporation — Delay in Refill Cylinder

Address:

Kanchipuram, Tamil Nadu

I have booked my refill cylinder on 28.12.2014 & received booking confirmation No. 244403 through SMS. I spoke to your Distributor M/s. Arasu Gas Agency, Kailasa Nathar Steet, Natham, Chengalpattu on 20th January 2015. They said no load. After Few minutes I received a SMS stating with ' booking for consumer No. 464 is registered with ref No. [protected]" Simultaneously I received one more SMS stating with Cash memo [protected]. Till (27.1.2015) Now I have not received the refill cylinder. Kindly clarify why cylinder was not delivered according to my registration No. 244403/28.12.2014. Again who was booked in my name (No. [protected]). Why till now not delivered the cylinder. I have a doubt about this distributor they are selling Cylinder to market & accounting in my name. Kindly advised to IOCL for audit for this distributor. The corruption will comes out. I tired many more time file a complaint to IOCL but I can't. There is a problem about their customer care.