[Resolved] Indian Oil Corporation — Gas cylinder not delivered | |||||
Sir i am S S Rathore from vadodara (Guj) and my consumer number is 145488 I had booked my gas in the morning of 30.10.15 and on 04.11.15 i received sms that your booking has been cancelled and contact your supplier. when i contacted in person ( because you will never get a response on phone I Bet ) the lady said it is cancelled by Chennai office online we can't help you have to book again, gas booked on last date of month is cancelled automatically ( Sir i am not alone but they cancelled a number of bookings of 30/31.10.15 .Please note Dipawali was approaching and I feel something fishy had occurred due to demand from hoteliers etc. I again re- booked there itself and on 05/11/15 i received sms that cash memo had been generated and will be delivered in a day or to but till date it has not been delivered . I had approached personally thrice and the same reply"in a day or two' like that . I lodged complaint on toll free no [protected] on 21.11.15 no action then again on 23.11.15 with reference 2427446 but it is also in vain. It is requested that case may be handed over to Vigilance organisation and i will be a witness if needed, a lot of skeletons will be unearthed from this distributer. I am dead sure. please make a survey about its performance and 90% are dissatisfied customers like me . Please advice how to switch over to new distributor now ? You are asking to let go the subsidiy but what about the services you are providing ? Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Dec 01, 2015 Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in | |||||
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+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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