[Resolved] Indian Oil Corporation [IOC] — Charging additional fare on our cylinder apart from the already created cash memo by indane | |||||
I am an indane customer with consumer number cx24448989, residing at south delhi. we are registered with "surjit fuel depot" sector 10, rk puram, new delhi.110022. We booked for new cylinder refill on 26th october via ivr call and recieved the confirmation message with reference no:630607. on 27th october we recieved cash memo no: [protected], amounting rs:490 from indane via sms. The delivery man came on 2nd november brought a reciept (photo attached) in which the printed amount of rs.490 was mannually overwritten as rs.529.50. we tried to contact the surjit depot multiple times. nobody responded. when we refused to pay extra money, the cylinder was taken back by the delivery man. morover there was no weighing machine available with him for weight verification. Currently we are running short of cooking gas. we are not ready to pay extra amount than indane cash memo. requesting immediate action to replace the cylinder. Was this information helpful? | |||||
Dec 7, 2016 Complaint marked as Resolved Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
| |||||
Add a Comment | |||||
39%
Complaints
13273
Pending
0
Resolved
5155
+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Post your Comment