Indian Oil Corporation [IOC] — Cheating Customers at Petrol Pump

Thalassa Spa Bangalore

Address:

New BEL Road, Bangalore-560054

Petrol pump located in New BEL Road near KFC is cheating customers by putting less fuel. This has happened to me many times from the same pump. Our firm is near to this pump and we always approaches the same pump for our diesel for Generator. Today, 21st November 2020, around 11.30 to 11.45, my staff bought diesel for Rs. 1000/- and they given a paper bill in which it was written 13.31 ltrs of Diesel. As we felt doubt we have measured it and found the diesel was not even 5 ltrs.
I went to the pump and met with the Manager and he have given the right quantity of diesel and given me the machine printed bill apologizing to the incident. And I have demanded to see the person who did the same but the Manager seems to be known about what they do as he behaved like that.
As this is the 3rd time we are encountering the same problem from this petrol pump, I doubt the owner and the management is known and involved in this.
I would like to request you to investigate on the same as many of the customers who have been through the same cheating,
I will be happy to provide more information on the same if you would like to.
I will be waiting for a good response otherwise I will need to think about lodging a police complaint.

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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Nov 21, 2020

Updated by Thalassa Spa Bangalore Petrol pump located in New BEL Road near KFC is cheating customers by putting less fuel. This has happened to me many times from the same pump. Our firm is near to this pump and we always approaches the same pump for our diesel for Generator. Today, 21st November 2020, around 11.30 to 11.45, my staff bought diesel for Rs. 1000/- and they given a paper bill in which it was written 13.31 ltrs of Diesel. As we felt doubt we have measured it and found the diesel was not even 5 ltrs.
I went to the pump and met with the Manager and he have given the right quantity of diesel and given me the machine printed bill apologizing to the incident. And I have demanded to see the person who did the same but the Manager seems to be known about what they do as he behaved like that.
As this is the 3rd time we are encountering the same problem from this petrol pump, I doubt the owner and the management is known and involved in this.
I would like to request you to investigate on the same as many of the customers who have been through the same cheating,
I will be happy to provide more information on the same if you would like to.
I will be waiting for a good response otherwise I will need to think about lodging a police complaint.