Indian Oil Corporation [IOC] — deliver of cylinder regarding

Iocl tanuku gas dealer has been collecting rs.50 per cylinder to deliver in rural areas around 10 kilometres.
I asked him why should we give 50 rupees to deliver the cylinder
He said that he would not deliver the cylinder if i did not give him the said amount, and he said that"you would come to office and tke the cylinder,"then he would give to the invoice rate
Sir, please do the needful at the earliest