Indian Oil Corporation [IOC] — delivery of lpg.

Dear sir,
With due respect i am to state that i am from bonhoogly, baranagar area, kolkata:700108. The name of my distributor is sneha gas services, kolkata: 700108. I am facing a big problem.
We, my husband, my daughter, and i leave the house at 9a. M, and return at 6 p. M. No one will be there in the house to receive the delivered gas cylinder.
As a result vanman comes and find mone to deliver the cylinder.
We want a solution of this problem.
My consumer number is:cx[protected].
My phone no: [protected].
I therefore request you to do something positive, so that we can receive the delivered cylinder.
Thanking you, sir,
Yours faithfully,
Atasi samajdwar.