[Resolved] Indian Oil Corporation [IOC] — Gas cylinder faulty

PradeepV2001

from Mumbai, Maharashtra

Address:

160047

My consumer number is 10079 which falls in arunita gas agency sector 47 chandigarh.Gas cylinder provided me is faulty which is unable to attach.I have made complaint on[protected] in morning time which is to be resolved with in two hrs time and they gave me the mobile number of [protected] but this person is giving me assurance of getting it resolved before 2 pm but presently i am calling him again and again but he is not picking my phone.My family is alone and and kids are waiting for the food also but nobody is taking care.Pls look into the matter

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Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .