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Indian Oil Corporation [IOC]

Indian Oil Corporation [IOC] — Gas regulator is charged and exchanged with 250Rs

Address:Siddhivinayak gas agency and distributor, SVR COMPPLEX,Near new busstand , Kurnool Andhra Pradesh.

Today dated 24-oct-2020, bearing Indane gas Number 2241. I went to Siddhivinayak gas agency (Indian gas distributor) Kurnool Andhra Pradesh for replacement of gas regulator. My regulator was damaged condition was the button was seized and broken, regulator is difficult to fit to gas cylinder and everytime I have to call a technicIan. So after explaining all these they state that this can't be replaced and I have to pay 250Rs and bought it, where's it should be the responsibility of gas agency to replace it free of cost. After sometime I got a message to my mobile stating that replacement was done freely without any cost. And sms say that 0 Rupees were taken. Is that not a fraudulent scan. Can I get my money back ? Please stop this scam
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Also when I have asked for a new book they have asked me 60 Rupees and when I gave 60Rs it was replaced with new book. Is this not a scam again
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