[Resolved] Indian Oil Corporation [IOC] — Indian oil auto gas unavailable

anita_nadar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400092

Hi,
I have an LPG car and I use the Garuda Auto Service in Kandivili west to fill LPG Gas. Auto LPG unavailable most of the time. I returned without fuel many times in February, March and yesterday. I’m seeing this trend this year only. When I asked when the LPG Gas will be available, there was no answer as the employees there are not aware. Extremely inconvenient as this is the only Gas pump near my place. Can this be taken with this distributor or can some other Indian Oil pump in Borivali, Kandivili or Malad have the provision to fill LPG Gas. Please urge you to take action to get ride of this inconvenience. Hoping for a favorable pronto response.
Anita Nadar,
Borivali West

Garuda Auto Service is located at 10-C, Govt. Industrial Estate, Kandivili West, Mumbai 400067.

Was this information helpful?

No (0)

Yes (0)

Jul 6, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2016

Indian Oil Corporation [IOC] Customer Care's response We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.