Indian Oil Corporation [IOC] — Manipulation of operating gun/knob at Manjunatha Service Station, Jalahalli, Bengaluru-560013

Address:

No. 15, NS Anand County Layout, Kammagondana Halli, Bengaluru-560015

This is to inform that today, i.e., 22.01.2021, I, Nagaraja H, had refuelled (petrol) my vehicle at MANJUNATHA SERVICE STATION, HMT, BENGALURU-560013. The operator manipulated the gun/petrol disbursing knob while refuelling my vehicle. He was not leaving the gun freely and was operating it intermittently. I objected to this activity. Whereas, the operator was not ready to listen me. Hence, I went to the Manager. The Manager was not ready to listen to me. Therefore, I asked for the complaint register to lodge a complaint. Whereas, Manager refused to provide the complaint register. I hereby my attaching the payment receipt for reference.
In the previous instance at the same filling station, I objected for this intermittent handling of gun/knob.
In view of the above, I earnestly, request to look into the matter of operating procedure, behaviour of operators & manager. Further, to look into the matter for not allowing to raise a complaint at the service station itself.

Regards,
Nagaraja H
Mob: [protected].