[Resolved] Indian Oil Corporation [IOC] — Non receipt of sb cylinder and pr regulator in respect of sh swami raj s/o late sh brij lal vill gali garh (trigam) | |||||
. From :- No : 4001293F Rank : NK Name : Ravi Kumar VC Gas Service, HQ 95 Inf Bde, C/O 56 ASPO, Pin Code 908095 Ph No [protected] Email. ravisharms.[protected]@gmail.com To The Manager, M/S Jagdemba Gas Agency Kishtwar. (J and K) - 182204 With due respect and humble submission that i beg to lay down the following few lines for your kind consideration and favourable action please. 2. It is intimated that LPG Connection bearing Consumer No [protected] stands sanctioned in favour of my father namely Sh Swami Raj Sharma S/O Late Sh Brij Lal Sharma R/O Galigarh kishtwar by this Agency during the year May 2014 only Consumer book and Termination Voucher was issued to me on behalf of my father after depositing KYC form the said connection has now transferred in my mother’s name Smt Soma Devi due to non linking with adhaar card Since last two years. 3. When i asked for cylinder and regulator i was assured that whenever serial number come in seniority the same shell be handed over to me. 4. Since my father is senior citizen running in the age bar of seventies is unable to attend your office time and again, so on his behalf i visited this agency 3 to 4 times during my leave demanding for SB Cylinder but every time I was bluntly refused for said SBC. Now i have been told that instead of SB Cylinder, DBC shell be issued after depositing another Security amount ie existing Rs 1450/- If it is so, then where is my SB Cylinder for which the security amount has alredy been taken, shell be gone this is high handedness of this agency. I am the younger most son of my father serving with army presently posted out of state there is no one in my home who can help my father it is requested to reply me as soon as possible on the above mentioned address so that i can direct a rep to your office for collection of SBC cum DBC cylinders and regulator as i am on my duty cant come to home on leave till Oct/Nov it is difficult for my parents to survive without Gas cylinder. 5. It is therefore requested that SBC Cum DBC may kindly be issued to my father at the earliest otherwise i have no option to knock the doors of higher authorities of IOC SO office Chandigarh for further enquires. Yours faithfully Dated: 11 Jun 2016 (Ravi Kumar) S/O Sh Sweami Raj R/O Gali Garh (Trigam) Teh & Distt Kishtwar Copy to:- (i) Indane Area Office, Jammu & Kashmir – You are requested to pass necessary instruction to 22-OB, JDA Commercial Complex, Railhead, the above mentioned gas agency for resolve the Jammu, Jammu & Kashmir issue as soon as possible. Phone Number –[protected] (II) Indian Oil Corp _ You are requested to look into the matter personally and instruct the concerned gas agency for resolve the issue as soon as possible Was this information helpful? | |||||
Aug 4, 2016 Complaint marked as Resolved Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Verified Support Jul 01, 2016 Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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