[Resolved] Indian Oil Corporation [IOC] — Not delivered lpg cylinder

p.k rout

from Patna, Bihar

Address:

New Delhi, Delhi

I am a consumer of your indane gas consumer no. cx2736106, Rohini, Delhi. I had booked for a cylinder ref. no. 550749 on 11th apr 2016but till date now it is not delivered to my home. on 15th apr i received a massage from yours that the booking has cancelled becauae door was closed. i immideately conformed by my neabour but anyone not seen the representative. this problem has been facing mostly during deleverd the cylinder.

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Jun 6, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

May 02, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .