[Resolved]  Indian Oil Corporation [IOC] — Over charged for 2nd cylinder

Address:

Chennai, Tamil Nadu

My name is Mrs Radha Ranganathan, residing in Chennai 600073.
My mobile No. is [protected].
My Consumber No. [protected][protected]
My gas supplier: Sri Revathy Indane Gas Agency,
Munuswamy Nagar, Chennai 600100. Code 171959.
[protected][protected][protected][protected][protected]

I got my LPG (single cylinder) LPG connection Consumer
No. 46718, Sri Kala Rani Gas Agency, Veeraperumal Koil St.,
Mylapore, Chennai 600004,

TRANSFERRED TO THE ABOVE Sri Revathy Indane Gas Agency,
Munuswamy Nagar, Chennai 600100. Code 171959, on
5th October 2016.

I applied for a second LPG cylinder on 14th October 2016,
for which the above Sri Revathy Indane Gas Agency, collected Rs. 2, 500/- from me in cash. When I paid the amount, they also gave me a
pressure cooker. I was told that the pressure cooker was free
for the second cylinder.

Having collected Rs. 2500/- for the second cylinder they gave me a Subscription Voucher (SV) for Rs. 1950/- said to be combined
security deposit for two cylinders (Rs.1450 for second cylinder + Rs. 500 for old ) They did not give me any receipt for the balance amount of Rs. 1050/-
(Rs. 2500 minus Rs. 1450 for the 2nd cylinder).

I think they have indirectly collected excess amount from me
by thrusting a pressure cooker on me which was initially said to be
free for the second cylinder. If the pressure cooker is free,
then they should not have collected excess of Rs. 1050/- that too
without bill.

I am sure Indian Oil Corporation is not in the business of promoting
and selling pressure cookers when a 2nd cylinder is given to
the consumer.

Request you to look into this malpractice, and arrange to refund
to me the excess money collected.

Thanks

Mrs. Radha Ranganathan
Consumer No.[protected][protected]