[Resolved]  Indian Oil Corporation [IOC] — Refill not delivered despite complaint # 2785361 - sudhakar gas agencies

Address:Guntur, Andhra Pradesh, 522002

Complaint # 2785361

Consumer number: cx13566497

I had booked for refill on 1/10/2016, and got message on 3/10/2016 that cash memo generated, and on 4/10/2016 got message that booking cancelled, as door closed, however i was physically present at my home on that day.

I came to know that delivery attempt was made on 6/10/2016, when we were not at home, and after that no attempt has been made by distributor to deliver the cylinder.

I had filled a complaint # 2785361, but the response is that, they want me to go to the distributor to get the refill, and ironically my distributor telephone is always engaged intentionally. I had filled a similar complaint nearly six months back.

The service is worst, and if possible kindly change my distributor to kanka durga gas agencies.
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Nov 26, 2016
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2016
Indian Oil Corporation [IOC] Customer Care's response
We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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