[Resolved]  Indian Oil Corporation [IOC] — Rs. 100/- service charge for transfer without bill.

Address:Chennai, Tamil Nadu

M/s revathy indane gas agency, munusamy nagar, chennai
Code no.171959
My chennai consumer no. was 37936 - regulator no. hx1009.

On 13.10.2016, i got my above gas connection transferred to bangalore
Vide doc. no.[protected]/13.10.2016 from the above
Distributor revathy indane gas agency.

They charged and took from me rs. 100/= towards service
Charges. no bill was given for this amount.

I have no information about service charge of rs. 100/= payable
To the distributor for getting transfer of gas connection that too
Without bill.

Request you to arrange to refund the amount to me if the
Amount collected without bill was illegal.

R. sahasranaman
(represented by father s. ranganathan)
Plot no.32, 9th st., sri balaji nagar, santhoshpuram, chennai 600073.
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Nov 26, 2016
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Oct 15, 2016
Updated by V.R
My name: Mrs Radha Ranganathan
My LPG Consumer No.46718 - Regulator No.LPGE84930.
Distributor: Sri Kala Rani Agencies, Mylapore, Chennai 600004.
[protected][protected][protected][protected]-------

On 26th Sept. 2016, I got my above LPG connection (single cylinder)
transferred to: SRI REVATHY INDANE GAS AGENCY, CODE No.171959,
MUNUSWAMY NAGAR, CHENNAI.

For transferring, the Distributor, Sri Kala Rani Agencies, Mylapore,
Chennai 600004, did not charge me anything. They gave me the
TTV after verification of records.

On 5th October 2016, I gave the TTV to SRI REVATHY INDANE GAS AGENCY, CODE No.171959, MUNISWAMY NAGAR, CHENNAI. They gave me my new Consumer Number [protected]. I filled up the required form with proof of address, etc., and gave the form to them with the TTV. They took Rs. 100/- from me before giving my Consumer No.[protected]. They did not give me any receipt for the Rs. 100/- taken from me. I feel taking this money from a consumer, that too without giving any receipt, is illegal. Please arrange to enquire, and refund Rs. 100/- to me if such payment of Rs. 100/- taken from me by SRI REVATHY INDANE GAS AGENCY, is unjust and
illegal, for transfer of my above LPG connection.

Thanks.

Mrs Radha Ranganathan
Plot No.32, 9th St., Sri Balaji Nagar, Santhoshpuram, Chennai 600073.
Mobile: [protected], Landline:[protected].
Verified Support
Oct 26, 2016
Indian Oil Corporation [IOC] Customer Care's response
We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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Very disappointing to tell that everytime I rush to petrol pump no one is ready to check the air pressure ...as always they have no boys to do so or their machine is not working and two days ago I asked in 6 petrol pumps all of them refused to do so

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