Indian Oil Corporation [IOC] — Under filling of fuel

Address:

Swamy Auto Care, Nadakuduru, East Godavari District, Andhrapradesh.

On 01/01/2021 at around 9.33AM i have purchased Rs.1000/- approx 10.77 Ltrs of petrol for my car (i10) at your franchisee filling station M/s Swamy Auto Care, Nadakuduru, East Godavari Dist, Andhrapradesh . Before purchase my fuel tank level is showing red indication and after filling also it was showing the same which supposed to show at least 1/4th of tank level as my total tank capacity was 35Litres .
When i asked petrol station management on this, they have not responded in correct manner and doubted on petrol indicator of my car . then i asked them to check level in tank manually as it was filled just then .
They have not accepted this and asked me to check in your online monitoring system which was showing correct transaction .
I rushed to nearby Bharath petrol franchisee and purchased Rs.1000/- worth fuel . then my fuel indicator started showing fuel level .
With this incident i presume that pump is not dispensed right quantity of fuel .
Please look into this and take necessary corrective actions to prevent repetition of on this sort of issues.