[Resolved] Indian Oil Corporation — less oil

Swati Chawla

from Mumbai, Maharashtra

Address:

Faridabad, Haryana

Hi I had to take diesel from faridabad shivkiran auto delhi mathura road faridabad. I asked him to fill the diesel for ₹1000, I checked the 0 the meter stopped at 756 and then jumped to 1000 and the liter were not showing. I enquired why it suddenly jumped to 1000 service boy started giving excuse like must have hanged and so on. I asked him to do the corrections and then he again filled the oil for ₹244. I asked for 2 separate receipts for ₹756 and ₹244 which he provided to me. I request you to take the nessesery actions against this dealer. Thanks Swati Chawla

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Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2015

Indian Oil Corporation [IOC] Customer Care's response We from Indian Oil have noticed your complaint posted here and thank you for bringing to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump. Regards, IOCL Social Media Team