[Resolved]  Indian Oil Corporation — Misusing of Gas connection - consumer number 04545 - Distributor - Karnataka Food & Civil Supplies, Hebbal

Address:

Bangalore, Karnataka

Dear Sir, I am the resident of Amarjyothi Layout which comes under the purview of R.T.Nagar Post Office, Bangalore. I am holding Indane gas connection with consumer number 04545. Since, only two persons are staying at home i.e.my self and my husband and most of the time we are out of station, our gas consumption is not more than 3 (three) cylinders a year. Of late, after the introduction of getting booking details via SMS to our mobile, it has been noticed that the refilling is booked on our consumer number without our knowledge. To validate my complaint I am giving the following factual information. We have booked for refilling through our registered mobile number [protected]on 03.04.2014 and got the refilling and the same cylinder is in use till date. However, on 25.06.14 we received SMS saying that refilling booking is registered vide number 677902 and the cash memo is [protected] and on the same date one more SMS saying that cylinder booked under registration number 677902 has been delivered. Again on 20.7.2014 we received SMS saying that refilling booking is registered under registration number 698337 and on 21.7.2014 another message saying that the refilling booked under 698337 is registered and the cash memo is [protected]. We went to the distributor i.e. Karnataka Food and Civil Supplies, Hebbal to enquire about this misuse. But they were not cooperative and have given evasive replies. Hence, I am submitting this complaint to you with a fond hope that needful action at your end will be taken immediately. Actually, I wanted to come personally to your corporate office in J.C. Road and show the above messages received and lodge a complaint. I solicite your early action in the matter. With regards Nirmala Desai No.5, 'SAIRAM' 1st Main, Amarjyoti Layout R.T.Nagar Post Office Bangalore - 560 032 Ph:[protected] Mob: [protected]